The Hillsborough County Property Appraiser’s office has become just the 25th jurisdiction in the United States to earn the International Association of Assessing Officers’ (IAAO) prestigious Certificate of Excellence in Assessment Administration (CEAA) award.
So what is the CEAA award and who earns it? There are more than 13,000 jurisdictions of government assessing offices in the country and hundreds more internationally. The IAAO has set high standards to achieve the CEAA and says an assessor’s office that is given this distinction must be “the elite of the assessment business.”
As a result, the HCPA had to prove it is not only meeting and exceeding industry standards, but that it is also continually trying to enhance and improve those standards while providing timely, accurate and transparent information to the public. To prove it is doing just that, the HCPA had to first meet basic certificate requirements and then submit a lengthy list of answers and feedback to questions presented by the IAAO. In order to put this 161-page document together, along with over 250 exhibits, a team was formed to help generate response from all HCPA departments. To ensure the process was completed in an efficient and timely manner, an IAAO-approved mentor served as an intermediary between the HCPA and IAAO. The mentor then reviewed all required documents and returned them to the HCPA for follow-up questions and suggestions before they were submitted for grading.
On June 17, 2014, the HCPA was notified by the IAAO that we had successfully passed the grading of our CEAA submission. The accomplishment has been officially acknowledged by the IAAO’s Executive Board and the HCPA received formal recognition of the award and a plaque at the IAAO’s Annual Conference in Sacramento, California on August 28, 2014.